Обзор и мнения 3-х звездочный Отель в центре Генуи : Отель Метрополи
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Мнения посетителей отеля , расположенного в центре Генуи в нескольких шагах от Аквариума . Узнай для себя 3-х звездочный отель Метрополи в Генуе .

Total score
8,9
on 122 answered surveys in the last 12 months
Hotel Staff
9,5
Services / Infrastructure
8,8
Cleanliness of the room
9,0
Comfort
8,6
Quality / price ratio
8,4
Breakfast
9,2

   
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Page 1 of 5, surveys between 1 and 25 of 122
Anonymous
(Group of friends)
France
06 сентября 2017
Hotel Staff
10
Services / Infrastructure
10
Cleanliness of the room
10
Comfort
8
Quality / price ratio
8
Breakfast
8


Anonymous
(Mature couple)
Great Britain
01 сентября 2017
Hotel Staff
10
Services / Infrastructure
8
Cleanliness of the room
8
Comfort
10
Quality / price ratio
10
Breakfast
10


  • Helpful staff Variety of breakfast buffet Location: peaceful square and close to attractions
Anonymous
(Solo traveller)
Italy
01 сентября 2017
Hotel Staff
10
Services / Infrastructure
10
Cleanliness of the room
10
Comfort
10
Quality / price ratio
10
Breakfast
10


Cailly
(Mature couple)
France
29 августа 2017
Hotel Staff
10
Services / Infrastructure
8
Cleanliness of the room
10
Comfort
8
Quality / price ratio
8
Breakfast
10


  • good situation and professional and warm welcome
  • nothing
Anonymous
(Family with infants)
France
27 августа 2017
Hotel Staff
10
Services / Infrastructure
10
Cleanliness of the room
8
Comfort
10
Quality / price ratio
10
Breakfast
10


  • Thank you for the kid package for our son of 6. We appreciated it. Thank you to the reception for the warm welcome.
Antonino
(Family with infants)
Italy
25 августа 2017
Hotel Staff
10
Services / Infrastructure
10
Cleanliness of the room
10
Comfort
10
Quality / price ratio
10
Breakfast
8


  • L'ottima accoglienza
Anonymous
(Family with infants)
Italy
22 августа 2017
Hotel Staff
10
Services / Infrastructure
8
Cleanliness of the room
10
Comfort
10
Quality / price ratio
10
Breakfast
8


  • il personale sempre disponibile e preparato
  • le scale all'ingresso rendono difficile salire le valigie
nicolas
(Mature couple)
France
21 августа 2017
Hotel Staff
10
Services / Infrastructure
10
Cleanliness of the room
10
Comfort
8
Quality / price ratio
10
Breakfast
10


  • Nous avons apprécié l'accueil, le petit déjeuner, le calme et la situation de l'hôtel.
  • La climatisation était un peu faible.
Steffen
(Mature couple)
Switzerland
20 августа 2017
Hotel Staff
10
Services / Infrastructure
10
Cleanliness of the room
10
Comfort
10
Quality / price ratio
10
Breakfast
10


  • Situazione ideale nel centro della città. Personale molto gentile.
  • Tutto bene!
Anonymous
(Group of friends)
Italy
15 августа 2017
Hotel Staff
8
Services / Infrastructure
8
Cleanliness of the room
8
Comfort
8
Quality / price ratio
6
Breakfast
10


  • il breakfast
  • l'orario di check out: il soggiorno potrebbe essere di almeno 22 ore, e non di 20 come viene proposto. Grazie

Hotel answer: Gentile Erika, grazie per averci lasciato un commento dopo il suo soggiorno. Mi fa piacere le sia piaciuta la nostra colazione nella quale mettiamo molta passione e attenzione. Mi dispiace abbia avuto l'impressione che il suo soggiorno fosse più breve del previsto, ma in realtà l'ora del check-in è 14.00 e le camere possono essere occupate fino alle 12.00. Su richiesta si può anche prolungare di mezz'ora senza alcuna maggiorazione. Spero di avere l'occasione di potervi ospitare nuovamente durante la vostra prossima visita a Genova e le auguro una buona estate. Cinzia, Customer Care
mauro
(Solo traveller)
Italy
01 августа 2017
Hotel Staff
10
Services / Infrastructure
8
Cleanliness of the room
10
Comfort
8
Quality / price ratio
8
Breakfast
10


  • Sono un vostro cliente a Genova da molto tempo e ritorno sempre volentieri
Dario
(Mature couple)
Italy
28 июля 2017
Hotel Staff
10
Services / Infrastructure
8
Cleanliness of the room
10
Comfort
8
Quality / price ratio
10
Breakfast
10


  • Ho apprezzato: la posizione strategica della struttura rispetto al centro città; la professionalità e la gentilezza del Personale.
Richard
(Family with infants)
United Kingdom
28 июля 2017
Hotel Staff
5
Services / Infrastructure
10
Cleanliness of the room
5
Comfort
5
Quality / price ratio
5
Breakfast
5



Hotel answer: Dear Richard, it has been a pleasure meeting you and your family during your stay in Genova. Since you gave us such a mediocre score after checking out I would like to know where did we fail. We try so hard to leave a wonderful memory on each guest and I am sorry we did not meet your expectations. I would like to hear more comments from you if you want to and I stay available for assistance. Hoping to have the chance to welcome you again, I wish you all the best. Warm Regards, Cinzia Customer Care
Claudia
(Solo traveller)
Italy
24 июля 2017
Hotel Staff
10
Services / Infrastructure
8
Cleanliness of the room
8
Comfort
10
Quality / price ratio
10
Breakfast
8


Jonathan
(Solo traveller)
United States
20 июля 2017
Hotel Staff
10
Services / Infrastructure
8
Cleanliness of the room
10
Comfort
8
Quality / price ratio
10
Breakfast
8


  • Ancora una volta, la combinazione di collocaziibe ideale, ottima gestione, e grande simpatia dello staff.
  • La climatizzazione e stata debole, e il termosifone sembra rotto, in ogni caso non collegato.

Hotel answer: Grazie Jonathan, sempre un piacere ospitarti e grazie per le segnalazioni. Andremo a monitorare la climatizzazione e verificheremo il termosifone. Un abbraccio e come sempre, alla prossima. Cinzia Customer Care
Sueli
(Family with infants)
Portugal
19 июля 2017
Hotel Staff
10
Services / Infrastructure
10
Cleanliness of the room
10
Comfort
10
Quality / price ratio
10
Breakfast
10


  • Staff, confort romm and very good breakfast.
ANGELA
(Solo traveller)
Italy
10 июля 2017
Hotel Staff
10
Services / Infrastructure
10
Cleanliness of the room
10
Comfort
10
Quality / price ratio
6
Breakfast
8


  • la gentilezza ed il sorriso di tutti ed in particolare di Nicole
Anonymous
(Young couple)
Poland
06 июля 2017
Hotel Staff
10
Services / Infrastructure
8
Cleanliness of the room
8
Comfort
8
Quality / price ratio
8
Breakfast
8


  • Super friendly and helpful staff
  • Air conditioning didn't allow to set a temperature below 25 degrees

Hotel answer: Dear Oleksandr, thank you for the nice compliments paid to the staff, we take pride of our job and enjoy it alot. Regarding the A/C we could have checked if there was any problem in your room and eventually change it until we could fix it, Please next time tell us so that we can help you while you are staying. Our goal is to provide a superior service to each guest and with your help we can improve day by day. Thank you for your time and arrivederci. Cinzia, Customer Care
Raffaella
(Family with infants)
Italy
02 июля 2017
Hotel Staff
10
Services / Infrastructure
8
Cleanliness of the room
8
Comfort
8
Quality / price ratio
8
Breakfast
10


  • la posizione, il personale e la colazione
simone
(Young couple)
Italy
24 июня 2017
Hotel Staff
8
Services / Infrastructure
8
Cleanliness of the room
10
Comfort
8
Quality / price ratio
10
Breakfast
10


  • La posizione particolarmente centrale in città
  • Assenza di un posto auto protetto e/o convenzione con un parcheggio custodito in prossimità dell'hotel

Hotel answer: Gentile Simone, grazie per l'ottimo punteggio lasciatoci per la colazione e la pulizia, due dei punti fondamentali del nostro lavoro. Come hai notato siamo super centrali rispetto alle zone turistiche di maggior rilievo in città, questo però non ci permette di avere un nostro parcheggio privato vicino. Davanti all'ingresso però c'è un posto carico/scarico per permettere a chi parte o arriva di fermarsi con il proprio mezzo. A 200mt poi c'è un garage pubblico, il più vicino a noi, il quale non ci concede sconti nonostante le nostre numerose richieste. Mi auguro che Genova ed il Metropoli ti abbiano lasciato un bel ricordo e spero ti poterti nuovamente ospitare in futuro. A presto, Cinzia Customer Care BEST WESTERN Hotel Metropoli
herve
(Mature couple)
France
22 июня 2017
Hotel Staff
10
Services / Infrastructure
8
Cleanliness of the room
10
Comfort
8
Quality / price ratio
8
Breakfast
10


  • always nice to be there....our second home
Victor
(Mature couple)
France
21 июня 2017
Hotel Staff
10
Services / Infrastructure
10
Cleanliness of the room
8
Comfort
8
Quality / price ratio
8
Breakfast
10


  • Room a little small, bathroom need to be renewd absolutely
Anonymous
(Mature couple)
Italy
18 июня 2017
Hotel Staff
10
Services / Infrastructure
10
Cleanliness of the room
10
Comfort
8
Quality / price ratio
8
Breakfast
8


  • La grande disponibilità e la gentilezza del personale
FRANCESCO
(Family with infants)
Italy
15 июня 2017
Hotel Staff
10
Services / Infrastructure
10
Cleanliness of the room
10
Comfort
10
Quality / price ratio
10
Breakfast
10


  • Staff cortese, gentile, sempre col sorriso e molto professionale e preparato
Sonia
(Mature couple)
Italy
14 июня 2017
Hotel Staff
10
Services / Infrastructure
8
Cleanliness of the room
8
Comfort
8
Quality / price ratio
6
Breakfast
10


  • Excellent location and very pleasant, helpful staff.