About Us - Best Western Hotel Metropoli Genoa

Hotel Metropoli Genoa 3 star hotel

  • italiano
  • English
  • español
  • français
  • Deutsch
  • русский
  • 日本語
  • 中文


About Us - Best Western Hotel Metropoli Genoa

Discover what say about us guests who booked their stay directly in this site! Chose your offer at Best Western Hotel Metropoli!

Total score
8.9
on 121 answered surveys in the last 12 months
Hotel Staff
9.4
Services / Infrastructure
8.7
Cleanliness of the room
9.0
Comfort
8.6
Quality / price ratio
8.4
Breakfast
9.1

   
Data pager
First page Previous page
Next page Last page
Number of surveys per page
PageSizeComboBox
select
Page 1 of 5, surveys between 1 and 25 of 121
paola
(Family with children)
Italy
17 May 2017
Hotel Staff
10
Services / Infrastructure
10
Cleanliness of the room
10
Comfort
10
Quality / price ratio
6
Breakfast
10


  • ACCOGLIENZA, STRUTTURA PIù CHE DECOROSA, POSIZIONE
  • NESSUNO
Alessandro
(Family with infants)
Italy
17 May 2017
Hotel Staff
10
Services / Infrastructure
10
Cleanliness of the room
10
Comfort
8
Quality / price ratio
6
Breakfast
10


  • Ottima posizione centrale
  • Mancanza di adeguati posti auto per carico/scarico bagagli

Hotel answer: Gentile Alessandro, grazie per l'ottima valutazione data allo staff, ai servizi e per la pulizia. Noi però abbiamo un posto antistante all'albergo per il carico/scarico, per permettere a chi arriva e a chi parte di fermarsi per pochi minuti. Cerchiamo di tenerlo libero ma capita a volte di doverlo sgomberare da abusivi. Mi auguro di poterti nuovamente ospitare presso la nostra struttura e ti ringrazio per il tuo tempo. A presto, Cinzia Customer Care BEST WESTERN Hotel Metropoli
Pierre
(Group of friends)
France
16 May 2017
Hotel Staff
10
Services / Infrastructure
8
Cleanliness of the room
10
Comfort
8
Quality / price ratio
8
Breakfast
10


Philip
(Mature couple)
United States
10 May 2017
Hotel Staff
10
Services / Infrastructure
8
Cleanliness of the room
8
Comfort
8
Quality / price ratio
10
Breakfast
10


Emanuela
(Group of friends)
Switzerland
08 May 2017
Hotel Staff
10
Services / Infrastructure
10
Cleanliness of the room
10
Comfort
10
Quality / price ratio
10
Breakfast
10


  • Servizio,colazione,cordialità,disponibilità e gentilezza
  • Mancanza convenzione parcheggio
Anonymous
(Solo traveller)
Belgium
08 May 2017
Hotel Staff
10
Services / Infrastructure
8
Cleanliness of the room
10
Comfort
8
Quality / price ratio
8
Breakfast
8


  • The location of the hotel and the friendliness of the staff.
  • The room and bathroom were rather small, but fine for business trip.
Andreas
(Solo traveller)
Germany
06 May 2017
Hotel Staff
10
Services / Infrastructure
10
Cleanliness of the room
10
Comfort
10
Quality / price ratio
10
Breakfast
10


  • Breakfast
Luisa Maria
(Mature couple)
Italy
06 May 2017
Hotel Staff
10
Services / Infrastructure
10
Cleanliness of the room
10
Comfort
10
Quality / price ratio
10
Breakfast
8


  • Gentilezza dello staff
Alessandro
(Family with infants)
Italy
03 May 2017
Hotel Staff
10
Services / Infrastructure
10
Cleanliness of the room
10
Comfort
10
Quality / price ratio
10
Breakfast
10


  • Moltissimo, albergo molto confortevole
Ugo
(Family with children)
Italy
03 May 2017
Hotel Staff
10
Services / Infrastructure
10
Cleanliness of the room
10
Comfort
10
Quality / price ratio
8
Breakfast
10


  • posizione hotel, gentilezza personale
ralph
(Family with children)
Ecuador
02 May 2017
Hotel Staff
8
Services / Infrastructure
8
Cleanliness of the room
8
Comfort
5
Quality / price ratio
6
Breakfast
8


  • the spaces of the rooms was so tied.
Niccolò
(Young couple)
Italy
25 April 2017
Hotel Staff
10
Services / Infrastructure
10
Cleanliness of the room
8
Comfort
10
Quality / price ratio
8
Breakfast
10


Anonymous
(Family with children)
Germany
22 April 2017
Hotel Staff
10
Services / Infrastructure
10
Cleanliness of the room
10
Comfort
10
Quality / price ratio
10
Breakfast
10


  • Perfect! Looking forward to coming back.
  • No
Anonymous
(Mature couple)
Finland
22 April 2017
Hotel Staff
10
Services / Infrastructure
8
Cleanliness of the room
10
Comfort
10
Quality / price ratio
10
Breakfast
10


  • Lovely attitude and manners of everybody in the reception. Generally an extremely comfortable and pleasant hotel! The location is perfect.
  • We didn't like the curtains/blinds on the windows. They were not possible to move or open and we would have preferred an open view to the square. It should also be possible to fix the windows open so that they do not move about dangerously. Rain showers are nice but there should also a hand shower.

Hotel answer: Dear Felicity, thank you so very much for the nice words you spent for the staff and about your experience at the hotel. I am sorry about the inconvenience of the blinds, I wish we would have known while you were here. In fact the blinds can be closed/opened but we do it upon request. Next time remind us to do it for you. Hoping to welcome you during your next stay I stay available for assistance. Warm Regards, Cinzia Customer Care BEST WESTERN Hotel Metropoli
Anonymous
(Family with children)
Switzerland
21 April 2017
Hotel Staff
6
Services / Infrastructure
6
Cleanliness of the room
6
Comfort
6
Quality / price ratio
6
Breakfast
6


  • La situatione del hotel
  • Niente
rosario
(Family with infants)
Italy
20 April 2017
Hotel Staff
10
Services / Infrastructure
8
Cleanliness of the room
8
Comfort
8
Quality / price ratio
6
Breakfast
6


  • La disponibilità di servizi ed attenzione per le famiglie

Hotel answer: Gentile Rosario, grazie per il bel commento, siamo molto orgogliosi quando riusciamo a lasciare un bel ricordo del soggiorno appena trascorso! Solo che...mi domandavo come mai è rimasto cosi basso con i voti per gli altri aspetti dell'hotel e del suo soggiorno? Semplice curiosità la mia ma in ogni caso spero di avere l'occasione di poterla nuovamente ospitare nella nostra bella Genova. Cinzia, Customer Care BEST WESTERN Hotel Metropoli
Alessandro
(Family with infants)
Spain
18 April 2017
Hotel Staff
10
Services / Infrastructure
8
Cleanliness of the room
8
Comfort
8
Quality / price ratio
8
Breakfast
8


  • La gentilezza e disponibilità del personale della reception, soprattutto. La piacevolezza della sala lettura, sistemata con gusto. Il bagno della camera quadrupla, molto spazioso.
  • Nessuno in particolare. Forse l'offerta della prima colazione può essere migliorabile (ad esempio, con yogurt sfuso e maggiore varietà di pane e di frutta).

Hotel answer: Gentile Alessandro, grazie per averci lasciato un commento dopo il suo soggiorno e grazie per i bei complimenti. Faremo tesoro anche dei consigli per la colazione; cerchiamo di aggiungere sempre nuovi prodotti al nostro già ricchissimo buffet ma con i suggerimenti dei nostri ospiti possiamo sempre migliorare la nostra offerta. Mi auguro di potervi ospitare nuovamente durante la vostra prossima visita a Genova e vi ringrazio. A presto. Cinzia BEST WESTERN Hotel Metropoli
ALESSANDRA
(Family with children)
Italy
17 April 2017
Hotel Staff
10
Services / Infrastructure
8
Cleanliness of the room
8
Comfort
8
Quality / price ratio
8
Breakfast
10


  • La posizione e la gentilezza dello staff e la colazione
  • Secondo me le tende oscuranti fanno passare troppa luce per le camere che si affacciano sulla piazza.
Bernard
(Mature couple)
United Kingdom
14 April 2017
Hotel Staff
10
Services / Infrastructure
8
Cleanliness of the room
10
Comfort
10
Quality / price ratio
10
Breakfast
10


Anonymous
(Group of friends)
Great Britain
13 April 2017
Hotel Staff
8
Services / Infrastructure
8
Cleanliness of the room
10
Comfort
8
Quality / price ratio
10
Breakfast
10


  • Efficient and friendly reception staff.
  • Bar shuts too early! Also, you need a native speaker of English to write your surveys 😊
william
(Solo traveller)
United Kingdom
12 April 2017
Hotel Staff
8
Services / Infrastructure
8
Cleanliness of the room
8
Comfort
8
Quality / price ratio
8
Breakfast
10


WILLIAM
(Solo traveller)
United Kingdom
10 April 2017
Hotel Staff
8
Services / Infrastructure
8
Cleanliness of the room
8
Comfort
8
Quality / price ratio
8
Breakfast
10


Anonymous
(Mature couple)
Italy
04 April 2017
Hotel Staff
10
Services / Infrastructure
10
Cleanliness of the room
10
Comfort
10
Quality / price ratio
10
Breakfast
10


  • La disponibilità del personale e l'ottima posizione dell'hotel vicino al centro.
lamberto
(Solo traveller)
Italy
31 March 2017
Hotel Staff
10
Services / Infrastructure
10
Cleanliness of the room
10
Comfort
10
Quality / price ratio
10
Breakfast
8


  • Apprezzo soprattutto la posizione dell'hotel
Giuseppe
(Family with children)
Italy
30 March 2017
Hotel Staff
10
Services / Infrastructure
10
Cleanliness of the room
10
Comfort
10
Quality / price ratio
8
Breakfast
8


  • La posizione centrale dell'albergo
Powered by Present S.p.A.

Mobile version View Desktop version